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Recruiting
and retaining key personnel is the single largest
concern of growing companies in the country. Is
your farm one of those? Should agricultural managers
be concerned about finding and keeping high quality
employees? You bet.
Successful
managers have learned that an ounce of prevention
is better than a pound of cure when it comes to
dealing with employee problems. The risk of hiring
a bad employee can be minimized with a sound recruitment
and selection process. Recruiting and selecting
the right employee for a position is important for
the long-term benefit of your farm. This guide covers
five steps agricultural managers can use to recruit
and select the right employees for their businesses.
Five
Steps of Recruiting and Selecting
- Consider
the needs of the position and the business.
- Build
an applicant pool.
- Evaluate
the applicants.
- Make
a selection.
- Hire
and train.
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1.
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Consider
the needs of the position and the business. |
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Too
frequently, in the rush to fill a position,
the position itself goes unscrutinized. Would
you spend thousands of dollars on a tractor
without understanding the jobs you expect
the tractor to do? Understand the job and
you'll recognize the best possible person
to fill it.
Ask
these questions:
- Does
this position require an employee to have
good written and verbal communication skills?
- Will
there be any responsibilities involving
mathematics?
- Does
this position require interaction with other
farm employees?
- Will
this person have to read, drive, lift, see,
talk, listen, weld, calculate, stand, instruct,
etc.?
Developing
a clear understanding of the "ideal"
employee for each position is important in
attracting such an employee and ensuring that
he or she gets the job. This can be accomplished
through four steps.
- Determine
the time requirement of the position
part-time, full-time, seasonal, temporary.
- Do
a job analysis to describe and record
all aspects of the job. You can do this
through observation, interviews with other
employees, recommendations of experts, work
diaries, questionnaires, and mechanical
instruments (stopwatches, counters, films).
After the analysis you should know the physical
and intellectual requirements the employee
must meet; a comprehensive list of tasks
to be performed; and where the position
fits into the overall organization.
- Develop
a job specification to group the
necessary employee qualifications in terms
of knowledge, abilities, skills or licenses.
Remember to take no skills for granted.
If you are hiring someone who may have to
mix and apply chemicals, don't be concerned
merely with the applicants' physical capabilities
and mechanical experience. You should specify
that applicants also have adequate reading
and mathematical skills.
Job specifications might include items such
as having a valid driver's license, or knowing
how to drive a tractor, weld and do basic
mathematics.
- Job
descriptions have become very popular
in the last few years. The job analysis
and specifications are combined in the job
description to give potential and current
employees an accurate perception of the
position. Descriptions are typically a page
long and include the job title, job summary,
key duties, supervisory relationships, and
working conditions.
Finally,
always keep in mind the needs of your business.
Do you need employees who will be able to
grow and expand with your operation? Maybe
you are interested in developing a team-based
work structure where every employee will need
to be able to work well with others. Understanding
the role you will expect an employee to play
in the "big picture managerial responsibilities
and long-term commitment to the farm will
help in recruiting and hiring the right person
for your operation.
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2.
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Build
an applicant pool. |
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Getting
qualified and interested applicants is a common
concern. According to one study, the most
successful employee recruitment methods used
by agricultural employers are word of mouth
and referrals from current or former employees.
In fact, many employers have had success with
offering bonuses for employees who refer qualified
applicants who are hired and work a certain
amount of time. Recruitment also can be done
through government agencies, schools/ universities/
colleges, classified ads, private agencies,
and the Internet.
Knowing
the kind of individual who would best fill
a position helps, too. For example, to hire
a manager, determine the kinds of magazines
a successful manager might subscribe to and
the organizations to which he or she might
belong. Advertise your position through those
channels. Also develop a network of other
people in the business, as well as in schools
and colleges that have management degree programs,
and let them know about your position. Concentrated
efforts are frequently much more effective
in the long run than a shotgun approach.
By
far the best method of recruiting new talent
to your business is to make your business
the kind of place where talented and hard
working people feel appreciated and valued.
This makes it easier to retain good employees
and develop a reputation for being a great
employer.
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3. |
Evaluate
the applicants. |
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Evaluating
applicants can be difficult for managers to
do. It's easy to worry about misjudging applicants
either letting a good employee slip through
the cracks or being fooled by someone who
is very impressive in the interview process
but just isn't the same when it's time to
go to work. Go over the job analysis, specification
and description, highlighting the skills and
qualifications you need to evaluate during
the selection process. Choose your methods
of evaluation. For a complicated position
requiring several skills, you will need more
than one method. To determine if an applicant
has all the necessary tools for a position,
it is usually a good idea to run the applicants
over some hurdles, or a series of evaluation
tools. Often, one hurdle must be "cleared"
before an applicant can advance in the selection
process.
Some
evaluation hurdles include:
Written
applications
Written tests
Oral tests
Interviews
Practical tests
References
Written applications
gather essential information and gauge the
applicant's ability to read and write. They
may be used to narrow a large field of applicants
based on qualifications a good first hurdle.
Written
tests
are an excellent tool when technical knowledge
is required. The format of the test can vary
multiple choice, short answer, essay. They
may be "open book," allowing the
applicant access to the materials available
on the job. The applicant may have to examine
soil tests or photos of diseased crops and
make decisions accordingly. Computer-based
tests may also be relevant tools.
Oral
tests may
help you assess the applicant's communication
ability and technical expertise. Examples
include asking the applicant to give instructions
to other employees or to discuss the structural
conformation of a cow. Another good test question
is to give the applicant a hypothetical problem
and ask what steps he or she would take to
solve it.
Interviews
allow employers and potential employees to
get to know each other. Interviews may take
a serious, grilling tone or be very laid-back
and conversational. Well-planned interviews
in which open-ended questions are asked work
best. Of course, some applicants may sound
very impressive during an interview and disappoint
once on the job. Other applicants may be very
nervous in an interview and miss their opportunity
to shine. This is why it's always good to
combine an interview with a practical test.
Practical
tests
require the applicants to perform one or more
of the required skills. They may be asked
to operate a piece of machinery, sort through
a pen of steers, or load sacks of feed onto
a trailer. A committee of other employees
and farm managers should evaluate the applicant's
performance on practical tests. These tests
also demonstrate the applicant's thought process
did he or she ask questions, prioritize tasks,
and stay calm if something went wrong?
References
provided by the applicant should include past
employers. Keep in mind that some employers
may hesitate to provide negative information
about a former employee out of fear over lawsuits.
Other employers may give glowing recommendations
to unsatisfactory employees they hope will
leave. People you know and trust are the only
ones you can really rely on to give an accurate
picture of a potential employee. Even then,
people have different perceptions and personalities.
So consider all these things when weighing
employer references.
Create
evaluation tools. After you have decided
which tools you'd like to use, take some time
to develop each one. Prepare the job application.
Formulate the questions for the written and
oral tests. Set up the practical tests and
prepare questions for former employers that
you can ask during reference checks. It's
always a good idea to ask other employees
to critique your evaluation instruments and,
perhaps, participate in one or more phases
of the evaluation.
Job
preview. This allows the potential employee
to get a good feel for all aspects of the
job and the business. A well-written job description
helps. You may add to this by having an open
house for potential employees and their families
or allowing an applicant to "shadow"
a current employee for part of the day.
Tests.
Take the potential employees through the pre-established
tests. If an applicant fails to clear one
hurdle, he or she may then be eliminated from
the pool. It is important to watch the applicant
carefully during the practical tests. If you
feel the applicant is in danger of harming
anyone or anything, the test should be stopped
immediately and the candidate should be released
from the process.
Well
qualified applicants usually like this approach
to hiring because it allows them to interact
with other employees and demonstrate their
abilities with hands-on tests. This gives
them a good feel for the farm and the working
environment.
Let
the applicant interview you. Remember,
evaluation goes both ways. While the applicant
might not get the job if he or she doesn't
perform well, you might not get a great employee
if you don't put your best foot forward, too.
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4. |
Make
a selection. |
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After
all applicants have completed the evaluation
process, it's time to make a decision and extend
an offer. If none of the applicants meet your
criteria, do not hesitate to re-open the application
process. Or, you may hire someone on a temporary
basis, with the intention of making it permanent
if his or her performance is satisfactory after
a specified period of time. That is acceptable
as long as the employee and employer are on
the same page. It is very difficult to maintain
a separation between temporary (probationary)
and permanent employees. Legal and employee
morale problems may arise if the temporary employee
expects to be made permanent and this does not
happen. Be very careful in this area. |
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5. |
Hire
and train. |
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Negotiating
terms of employment may or may not be necessary
for your situation. Handling the hiring process
in a fair and legal manner is important.
Training
employees is vital in preparing them for success.
They will need advice on everything from the
informal relationships among coworkers to
their own specific job responsibilities. It
can be helpful to set up a mentor relationship
between a new employee and an existing employee
who knows the ropes. This gives the new employee
a friend within the business, someone to go
to for everything from minor questions (which
restaurants in town are good) to major issues
(how to deal with another employee or manager).
Likewise, the mentor will feel complimented
when entrusted with the responsibility of
mentoring a new coworker.
Performance
evaluations should be done on a regular basis
for everyone who works on your farm or ranch.
This is especially true for new employees.
We all know it is best to stop bad habits
before they start. Training new employees
and reviewing their progress regularly for
at least 3 months may prevent future problems.
When an employee is new, instruction and guidance
will most likely be viewed as helpful. After
the employee has been on the job for a while,
the same instruction or guidance might be
viewed as criticism. Evaluations should start
early and continue throughout the employee's
career.
The
best thing you can do while training is to
create the kind of environment in which employees
are not afraid to ask questions. Such an environment
helps employees and managers work together
to make the team the best it can be. Take
the time to listen to both questions and ideas.
New employees may bring a new approach to
old problems. Take advantage of their fresh
perspective.
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Making
it work:
Recruiting
and selecting the right people for your business
is a challenge, and every situation is unique. If
you are innovative, persistent and realistic, and
can communicate the strengths of your business and
the benefits of the positions you offer, you should
be successful in attracting high quality employees
to build careers with your farm business.
References
Billikopf, Gregory. Labor Management in Ag: Cultivating
Personnel Productivity. Cooperative Extension
Service, University of California.
Ervin, Bernie. Recruiting and Hiring Outstanding
Staff. Cooperative Extension Service, The Ohio
State University.
Fogleman et. al. Employee Compensation and Job
Satisfaction on Dairy Farms in the Northeast.
April 1999. Cornell University, RB99-02.
Rosenberg, Howard. "Labor Management Decisions".
University of California APMP Research Papers, Volume
8, Number 1, Winter-Spring 1999.
Schuler, R. 1998. Managing Human Resources.
Cincinnati, Ohio: South-Western College Publishing.
Sarah L. Fogleman, David Anderson and Dean McCorkle,
Extension Agricultural Economist, Kansas State University
Agricultural Experiment Station and Cooperative
Extension Service; Assistant Professor and Extension
Economist, The Texas A& M University System;
and Extension Program Specialist Risk Management,
The Texas A& M University System.
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